Refund policy
Return & Refund Policy
We want you to love your purchase. If you are not completely satisfied, we’re here to help.
Returns
• Items must be returned within 14 days of delivery
• Items must be unworn, unwashed, and in original condition
• Original tags must be attached
Non-returnable items
• Sale items
• Gift cards
• Items marked as final sale
Return Process
To initiate a return, please contact us at:
crashangel.us@gmail.com
Include your order number and reason for return in your email.
Returns sent without prior approval may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
Approved refunds will be issued to the original payment method within 5–10 business days.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos so we can resolve the issue promptly.
Contact
If you have any questions regarding returns or refunds, please contact us at:
crashangel.us@gmail.com